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managed it services

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overview

What are managed IT services?

Outsource your business’s Information Technology to Merlion Solutions. Managed IT services are specialized plans to monitor and manage your IT infrastructure, whether it’s on premise or in the cloud. We provide customized solutions to manage and operate all types of IT environments. On-Premise, Cloud, Hybrid or Co-Located, we’ve got you covered.

Our Managed IT services will help you succeed. Let’s get started

Solutions

Comprehensive IT services include

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    Network

    Cloud services are network dependent, which is why  network management and monitoring services have become critical to IT.

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    Service desk

    24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.

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    Infrastructure

    We ensure your IT infrastructure is always optimised to support the stable and highly available services organisations demand.

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    Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.

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    Applications

    We support Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.

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    Managed services plus

    We provide advanced management tools to clients who want to take their IT Service Management to a higher level.

Benefits

Our services provide a unique range of benefits

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

Stop wasting time and money on technology. Let’s get started

Pricing and Plan

1 monthly fee for all IT services. No costly surprises